What's new for 2019


Hands-on case-studies


More time for networking


Focus on future of SSCs


New format: 3 Q&A panels


2 sites-visit or 1 workshop

Agenda at a Glance


Tuesday 22 October - Day 1

PILLAR #1: FUTURE OF SSC
– From SSC to GBS: Value-added & efficiency gains
– SSCs as innovation hubs
– SSCs, future “mini HQs”?

40-minute Q&A panel #1

PILLAR #2: PEOPLE MANAGEMENT
– Recruitment strategies & branding
– Employee experience & retention
– Talent management & leadership

40-minute Q&A panel #2


Wednesday 23 October - Day 2

PILLAR #3: RPA & DIGITALIZATION
– Back to basics: customer service first
– Developing RPA from top-down or bottom-up?
– RPA-ready processes, categorization & more

40-minute Q&A panel #3

OPTIONAL AFTERNOON ACTIVITIES
– 3-hour master class: Process optimization & GPO role
– 2 sites-visit
(SSC names TBC soon)

2019 SPEAKER FACULTY

TICKETS - REGISTRATION

Countdown before the end of the last early-bird offer.
Don't miss your chance to secure your seat at the best possible price!

Payment by bank transfer or credit card (only VISA and MasterCard accepted*).

27Days
5Hours
25Mins
54Secs

1-day ticket**
(22nd or 23rd)
(For SSC practitioners only)

695 € (excl. VAT***)

LAST EARLY-BIRD PRICE

Secure your seat before the 20th September

This ticket includes:
Access to 1 day ONLY
(day 1 – 22nd Oct. or day 2 – 23rd Oct.)
Networking & Coffee breaks
Lunch
Access to presentations post-event

Main conference
(1 1/2 days)
(For SSC practitioners only)

895 € (excl. VAT***)

LAST EARLY-BIRD PRICE

Secure your seat before the 20th September

This ticket includes:
Access to 1 and a half conference days
(22nd full day & 23rd until lunch)
Networking & Coffee breaks
Lunch on both days
Access to presentations post-event

Full event
(2 days)
(For SSC practitioners only)

995 € (excl. VAT***)

LAST EARLY-BIRD PRICE

Secure your seat before the 20th September

This ticket includes:
Access to conference + workshop or sites-visit(more info soon)****
Networking & Coffee breaks
Lunch on both days
Access to presentations post-event

Vendor Ticket
(1 1/2 days)
(For solution providers, consultants, etc. )

2,495 € (excl. VAT***)

STANDARD FLAT RATE

Book early – Limited number of seats

This ticket includes:
Access to 1 and a half conference days
Networking & Coffee breaks
Lunches
Access to presentations post-event

*Credit card payment with VISA or Master Card ONLY – Contact us for more information.

**Delegates willing to attend only 1 day can do so at a discounted rate – Selection of the day will take place after registration.

***IMPORTANT: Rates indicated above are exclusive of 23% VAT that will be added to your purchase upon payment.
By submitting this form you agree with our privacy policy and you accept our terms and conditions.

****The afternoon of the second day offers 2 optional activities: a 3-hour master class on “process optimization” or a field trip to visit 2 SSCs in Warsaw – more information to be published soon or contact us for questions.

Sponsorship Opportunities

SILVER SPONSOR

Adaptive-Group_CEE-Strategic-SSC-Conference-Poland_Connect-Minds - small

(Click on the logo for more info)

Partnering with the CEE Strategic SSC Conference - Autumn Edition represents an ideal opportunity to discuss challenges, objectives and aspirations of the key players in the region.

The event is aimed at "connecting minds" to do business, increase efficiency and ultimately, improve efficiency, productivity and quality of service delivery. So why not associating your brand with the main conference on shared service centers strategic management in the region?

Get in touch with us to find out more about tailored packages and how to:

  • Showcase the advantages of your solutions servicing strategic SSC management
  • Promote your range of adapted products
  • Raise your brand image and develop awareness
  • Meet with your primary target and build up strong relationship

Sponsorship Inquiry