Terms and Conditions

Terms and Conditions

    • Payment Policy

Payment is due in full within 5 working days after the time of registration. Cancellations made passed this delay are subject to conditions here below.
Registration is confirmed once payment is received and may be subject to cancellation otherwise (50 € - fifty euros - administrative fees apply if cancellation is made by the client before payment within the 5 working days after registration).
Registration ticket is a package - all our events include access to the conference room for presentations, refreshments, lunches, detailed conference materials and technical equipment.
F&B and technical services are provided by external parties (hotel and partners). They are included and re-invoiced in the participation fee (ticket).
Conference tickets include VAT - as per the directive 2006/112/EC, article 52 of the EU VAT Law in date of 28th of November 2006, "the place of supply of the conference services shall be the place where the services are physically carried out". In other terms, the VAT rate of the country where the event takes place applies when paying a conference ticket.
We accept credit card (VISA and MasterCard only) and bank transfer payments. Credit card payment is processed through CIB Bank - Intesa Sanpaolo Group. Currency of payment may vary depending on location. Connect Minds are not responsible for possible additional exchange fees that may occur. Payment with American Express is possible through Paypal - Paypal account is needed and additional fee for currency exchange applies.

    • Cancellation, Postponement and Substitution Policy Conditions

Delegate substitution is allowed provided it is requested in writing to contact@connect-minds.com maximum 1 week before the event takes place.
Cancellations received in writing up to 14 (fourteen) days before the event takes place are subject to a 10% administration fee. A credit voucher of the 90% remaining will be issued to be used at another Connect Minds event taking place within 1 year from the date of issuance. No reimbursement will be made.
No credit will be issued for cancellations received less than 14 (fourteen) days before the event takes place.
In the event that Connect Minds cancels an event for any reason, you will receive a credit for 100% of the contract fee paid. You may use this credit within one year from the date of cancellation for another event to be mutually agreed upon with the organizer.
In the event that Connect Minds postpones an event for any reason and the delegate is unable or unwilling to attend at the rescheduled date, you will receive a credit for 100% of the contract fee paid and will be able to use it in the same terms as for a cancellation by the organizer.
Except as specified above, no credits will be issued for cancellations. There are no refunds given under any circumstances.
Connect Minds is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of an event. Connect Minds shall assume no liability whatsoever if an event is cancelled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of this conference impracticable, illegal or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labor strike, extreme weather, force majeure or other emergency.
Note that speakers and topics are confirmed at the time of publishing. However, circumstances beyond the control of the organizers may necessitate substitutions, alterations, changes or cancellations of some of the speakers and/or topics. Connect Minds reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to the participants. Any substitutions or alterations will be updated on the web page of the event within acceptable notice time.

    • Discount Conditions

All discounted rates require payment at time of registration and before the cut-off date (if applicable) to be valid.
Any discounts offered by Connect Minds partners must also require payment at time of registration.
2 discount offers cannot be combined – discounts applied on standard fee. Early-bird or discounted rate apply whichever best.

    • General Access

Only delegates with paid registration and in possession of their confirmation email will be given the right to attend the conference.
The organizers reserve the right to refuse the access to the conference to any person registering on the website if their participation objective is not clear or cannot be described properly.
If you have any questions, you can email us here or call us on +36 1 8700 140.